Service and Help Desk

Retain more customers, create stronger brand loyalty, and improve the effectiveness of your customer service.

Africa Solution Distributor’s award-winning vendors offer an affordable service and help desk solution, that helps with the streamlining of customer support with time-saving tools like triggers and automation. These support desk solutions are intuitive, increase productivity and are easy to use for both customers and service desk agents.

Benefits of having a Ticketing System:

  • Custom views

  • Self-service options

  • Integrated voice software

  • Analytics and reporting

  • Live chat and messaging

  • API, SDKs and app integrations

  • Automated routing

  • Custom branding

  • Omnichannel support

  • Multi-language support

Top Vendors: