Service and Help Desk

Retain more customers, create stronger brand loyalty, and improve the effectiveness of your customer service.

Africa Solution Distributor’s award-winning vendors offer an affordable service and help desk solution, that helps with the streamlining of customer support with time-saving tools like triggers and automation. These support desk solutions are intuitive, increase productivity and are easy to use for both customers and service desk agents.

Features of service and helpdesk solution:

  • Live Chat

  • Across Channel Support

  • Customer Service Metrics

  • Social Media Customer Services

  • Integrated Voice Service

  • Helpdesk Ticketing System

  • Self-Service Portal

  • CRM Integration

Key Benefits

Top Vendors: