Remote Monitoring and Management.

A solution used by IT Professionals and MSP’s to provide IT maintenance and support that includes 3rd party patching and remote take control.
Increase your productivity and lessen stress without your increasing expenses.

Key Features of RMM

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Key Features of RMM

  • P/Month Billing

  • SLA and Agreement Management

  • Time Tracking and Billing

  • Network Monitoring and Alerts

  • Network Discovery

  • Support Remote Users

  • Desktop and Server Management

  • White Labeling and Reporting 

  • Mobile App

Automate your IT Service:

With our RMM product, we provide an IT automation workflow that gives you the upper hand in auto-resolving IT issues automatically as it takes place. With a built-in script engine that automatically manages operating systems and third-party applications, patches from anywhere at any time. The following is the features that you receive when automating your IT service:

  • Auto-remediation – Is an advance IT automation workflow technology, that provides you with the function to auto-resolve any IT issues.
  • Scripting Engine – It Enhances your workflow by using aa built-in script engine that offers pre-written editable scripts and can create your own script for your devices.
  • Automate Patch Management  – Create policies and schedules to automatically manage the Operating system and third-party application patches.

Remote take control of devices:

With features just as built-in Mobile Remote Control, you can enable a simple, reliable and fluid remote access to any monitoring systems. Access files, applications and control remote systems as of you were sitting right in front of them:

  • Secure and Easy File Transfer – You can now send and receive files from both the source and the destination computer.
  • Chat with users in real-time – Users can request support and collaborate with the person sitting in front of the remote computer.
  • Connect to any Active User Session  – Connecting to the console session that allows you to have control of the computer as if you were sitting in front of it.
  • Multiple Screens – Choose the monitor that you want to view and switch between the available monitors whenever you want, during the session.

Patch Management:

Patch management allows you to automatically patch Windows and 3rd Party Applications using a cutting-edge patch management module that includes scan, install and update all systems and on-demand or schedule them to be updated automatically.

  • Third-Party Patching – Install, uninstall and patch all your third-party applications on schedule or on-demand.
  • Automated Patching – Automate your OS and Third-Party Patching by creating policies and schedules.
  • OS Patching  – Patching all operating systems and keep endpoints protected.

Mobile Application for Technical Engineers:

RMM solution to experience the mobile-based remote monitoring and management app tool that allows issues to be worked on from anywhere making your team more useful and improving the service yo your users.

  • Manage Active Directory Domain Services – RMM Solution integrates with Active Directory deployment without the need for any configuration or infrastructure changes.
  • Take Control of your Virtual Infrastructure – Server module mobilises management tools, that allows you to quickly take action without the need of computers.
  • Monitor VMware Infrastructure  – Get insight over the real-time status of hypervisors and virtual machines. Get your virtual cloud monitored securely without firewall rules, expensive VPN connections or complicated process.
  • Effortlessly Manage Microsoft Server – RMM Server Monitoring Software you can view the table data, execute queries, view logs and much more. Easily identify slow-running SQL queries, gain complete server visibility and do it all from one single dashboard.
  • Monitor and Control Exchange – RMM solution can access to all servers in the Database Availability Group (DAG). Get notifications when databases get mounted or dismounted, control replication queues and set limits. Gain ease of mind knowing that mailboxes are under control and that you can prevent issues before they impact users.