Network Management

IT Management Platform to Empower IT Professionals

Africa Solution Distributor’s award-winning vendors offer a network management solution that provides IT professionals, with the capabilities of delivering quality services, support and security to their teams and customers to better their IT infrastructure. Network management gives the ability to manage networks, endpoints, computers and mobile devices. All done by a centralized console that can deliver high-quality capabilities like never before.

Benefits of Network Management:

Using a streamlined approach to project management, IT and development can work seamlessly together. As a result, employees can better share their knowledge and continue to improve.

Integrating enterprise service management with internal controls can help you generate insights into what your employees are doing and how their assets are being used.

Business processes can be automated to maximize resources. By doing so, requests can be coordinated better and services can be delivered more efficiently. You do not have to worry about losing track of requests or having to deal with services delays ever again.

Improving processes and self-service applications to promote a positive customer experience.

Resolve major IT issues quickly and prevent future incidents.

The key benefit of ITSM is that you don’t have to hire more people or buy a lot of infrastructure. Instead of spending time and money to fix technological glitches, allow them to enhance  your business functions and add to the growth oof your business.

What you get with the right network management platform

RMM Software

Monitor and manage endpoints, networks and computers remotely by performing updates, patches, installations and troubleshooting.

Patch Management

Automatically patch Windows and 3rd Party Applications using cutting-edge patch management software; includes scanning, installation and updates on all systems.

Remote Access and Control

Connect to all monitored computers, control any remote or console sessions from desktops or mobile devices. With built-in mobile remote control features, you can enable simple, reliable and fluid remote access to any monitoring system.

Network Management

Ensure the IT part of your business functions in a reliable, secure manner to minimize confusion and ensure high performance and security.

IT Automation Library and Scripting

Automating IT operations and processes helps you improve the management and effectiveness of your work by automating repetitive tasks.

Auto Discovery & Deployment

Understand a new IT environment by getting a quick accurate view of the landscape, that can help you identify all the devices and maintain an ongoing up-to-date view of information.

Helpdesk & Ticketing System

Use the management system to reroute tickets to the correct person, department or resource to resolve problems as quickly as possible.

Mobile Device Management / MDM

MDM tool that enable your IT admins to monitor, manage and secure corporate or personally-owned mobile devices that run across multiple operating systems.

Service Desk

Have a strong and efficient process for internal and customer support with a service desk that is the single point of contact.

Cloud-Based Monitoring

The process of reviewing and regulating the operational flow and processes inside a cloud infrastructure. This process uses automated monitoring software that provides central access and control of the cloud infrastructure.

Top Vendors:

ITarian