Solutions You Can Trust

Trusted by more than 100 000+ IT professionals globally 

Best-of-Breed, Best-in-Class IT solutions that will help you deliver fast and effective services to all your clients with no limitations to the business size or location. Protect, manage, monitor and support your clients in multiple areas, where problems and threats might occur.

CRM

eDocuments

Projects

Service Desk

Remote Monitor & Management

Cloud Backup & Disaster Recovery

EndPoint Management & Security

Take a closer look at the solutions that MSP’s use to build a resilient business!

Features and Benefits

ASD provides you with the power to exceed your client’s expectations and deliver high-level services. It eliminates the need to hire additional employees and allows your business to scale quickly, manage more efficiently and increase revenue.

Grow Your Business

Provide clients with all the necessary solutions like remote monitoring and management, service desk, endpoint security and much more.

The all-inclusive and powerful ASD solutions help you manage your MSP infrastructure, deliver high-level services to increase customer satisfaction, offer new services, acquire new clients and increase revenue.

  • Expand offerings with subscription-based services for new and existing customers.

  • Simplify operations with a single platform to manage IT administration.

  • Boost IT productivity with integration between services, functions and tool sets.

Exceed Service Expectations

Illustrate value while providing clients with a unique service to increase customer satisfaction and support.

The powerful and all-inclusive ASD solutions help you simplify operations, boost productivity and expand service offerings.

  • Increase value by offering more top-of-the-line services.

  • Serve clients’ broad range of needs.

  • Offer worldwide industry-leading cloud services, security and monitoring.

  • Increase uptime by automation with custom scripts.

Get More Done

The all-inclusive and powerful ASD solutions help you automate routine operations, streamline and expedite service delivery and provide better customer service.

  • Increase efficiency by automating backups, updates, patches and repetitive daily tasks.

  • Improve productivity with integration between services, functions and tool sets.

  • Simplify operations with a single platform to manage IT administration.

  • Improve service with consistent custom policies.

  • Minimize tickets by automating remediation.

Customer Relationship Management

Build your business with the best customer relationship management software to convert more leads, engage with customers and grow your revenue.

  • Simple, straight forward user interface with a minimal learning curve.

  • Flexible, month-to-month contract supported by transparent pricing plans.

  • Deployment, consultation, onboarding, and training programs to help you get started.

  • Migration wizard to import data from spreadsheets or other CRM systems.

  • Fully extensible developer platform that facilitates tighter integration of CTRM with external systems and applications.

  • Sell on the go with the CRM apps for both IOS and Android.

Electronic Document Management Software (eDocs)

Docs is a feature-rich solution for securely storing and managing your files. Create, upload, and share files of different formats, all without having to install any software.

Project Management Software

Cloud-based project management software that assists in the planning of project activities, assignment of work, the tracking of work efficiency and allows for collaboration with your team as well as the management of resources. This project management software specialises in features that will help teams diverse and evolve as well as know the process of what’s to come.

The following is the features to expect with Project Management software:

Services Desk

Service Desk is a ticket management system that allows companies to implement strong and effective workflows for internal and customer-facing support departments. This solution provides you and your customers with clear insight, statistics and reports. There is also an integrated knowledge base providing your customers with instant answers to common questions, giving them the ability to help themselves, reducing the demand on your IT staff.

The following is the features to expect from a Service Desk software:

Key Benefits of Service Desk

Remote Monitoring & Management

RMM is a type of remote monitoring and management tool which helps you to monitor client endpoints, networks and computers remotely. An RMM IT software is deployed through an agent, which is installed on client systems, workstations, servers and mobile devices.

  • Fast setup and deployment.

  • Automation with built-in wizards.

  • Single-pane-of-glass management.

  • Manage devices remotely to increase efficiency and productivity.

  • The easiest way to manage devices remotely to increase efficiency and productivity.

  • Response quickly with powerful monitors and predefined procedures.

  • Gain control with customisable tracking options and real-time alerts.

  • Get insight and ensure performance and stability.

  • Detailed information with exportable reports.

Patch Management

Patch management allows you to automatically patch Windows and 3rd Party Applications using a cutting-edge patch management module that includes scan, install and update all systems and on-demand or schedule them to be updated automatically.

Patch management helps you keep your IT environment secure and patched.

  • Periodic scans to detect missing patches.

  • Automatic deployment based on your schedules.

  • Easy track with audits and logs.

  • One-click solutions for time-consuming operations.

  • Detailed information with exportable reports.

Third-Party Patching

Third-party patch management can be used by updating those third-party applications, such as Adobe, Javascript and Chrome. The process addresses all the weak spot that occur and can be exploited by hackers along with issues in the existing programs.

Some of the other important benefit of automated 3rd party patching are:

  • Automated Gathering & Deployment:
    Saves your technicians the mundane task of manually searching for and deploying patches for numerous third-party applications that they use every day.

  • Consolidated Management & Reporting:
    Be enabled to view all the installed patches on a single dashboard and document reports on what patches have been deployed and what issues have been addressed.
  • Maintain Security and Compliance:
    Automated 3rd party patching ensures a timely and consistent installation of patches that helps reinforce cybersecurity posture and keeps business compliant with industry regulations.

Remote Control

Remote control software that allows you to connect to all monitored computers and control them remotely from your desktop or a mobile device.

  • Fast setup and deployment.

  • Automation with built-in wizards.

  • Single-pane-of glass management.

  • Manage devices remotely to increase efficiency and productivity.

  • The easiest way to manage devices remotely to increase efficiency and productivity.

  • Response quickly with powerful monitors and predefined procedures.

  • Gain control with customizable tracking options and real-time alerts.

  • Get insight and ensure performance and stability.

  • Detailed information with exportable reports.

IT Automation

Cloud Backup & Disaster Recovery

Cloud Backup will secure, backup and store any critical information and data straight into the cloud, as well as keeping files and data quickly available in any event of a system failure or natural disaster that can take place.

The following is the features to expect with Cloud-Based Backup:

Backup & Restore

Provides you with the ability to backup and restore any critical data before any disasters can take place. Compatible with any endpoint that can be used to backup and restore no matter where you are.

  • Backup Critical Data:

    • File and folder backup
    • SQL Server Databases
    • Exchange Server Databases
    • QuickBooks and other accounting files.
  • Backup on any EndPoint:

    • Windows and macOS
    • iOS and Android phones
    • Windows servers
    • On/Off network devices
  • Restore with Ease:

    • Built-in local backup for quicker restores and higher redundancy.
    • Localised in 8-languages.

Security

Encrypt your data to make the move to the cloud more secure as well as having protection against any ransomware infection or lost/stolen devices that can lead to leaked data. Having the functionality to remotely clear any data from the lost or stolen devices.

  • Protect from Ransomware:

    • Anomaly detection
    • Pro-active alerting
    • Easy rollback
  • Device Lost Prevention:

    • Geolocation for Windows laptops
    • Device management
    • Remote wipe option
  • Security and Encryption:

    • Multi-factor authentication (MFA) offers additional security layers for accessing backup data.
    • AES-256 encryption

EndPoint Management & Security

Endpoint security is designed to support the latest operating system that includes extraordinary features providing multi-layered security, a user-friendly interface, a file scanning system and much more. The best security product in the industry combining a host intrusion prevention system (HIIPS), Defense, and Auto Sandbox technology, to meet the real demand of customers satisfaction in terms of PC and Internet Security.

  • Centralised Management Console

  • Manage CPU, RAM and hard disk usage
  • Manages endpoint power consumption

  • Lowest resource overhead anti-malware

  • EndPoint firewall and application whitelisting

  • Automatically uninstalls legacy

  • Manages USB devices

  • Default-deny anti-malware

  • Manages services, processes and applications

  • Set and forget policies